How can I contact McDonald’s customer service?

5 minute read | Published: May 23, 2024 | Updated: June 09, 2024

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Ordering food at McDonalds

In the US, there are several ways you can contact McDonald’s if you have a complaint about your order of happy meal, large fry at McDonalds or any other service you received.

How to Contact McDonald’s Customer Service

If you have an issue with a particular McDonald’s location, ask to speak with the manager. You can explain the situation to them in a polite way and then find out how they can resolve your issue.

Team at McDonalds follow their company dress code. You can complain about them as well.

But if your issue doesn’t get resolved then you can ask to speak with the General Manager of the store. Most McD’s are franchise-owned, so you may need to escalate the issue to the operator or owner of the franchise in your area.

Other ways you can contact McDonald’s include:

  • McDonald’s Website here.
  • McDonald’s Toll Free Number (800) 244-6227
  • McDonald’s Customer Service (888) 424-4622
  • McDonald’s Headquarters (630) 623-3000
  • McDonald’s Corporation Address:

McDonald’s Corporation 

110 N. Carpenter St. 

Chicago, IL 60607 

UberEats McDonalds Delivery

McDonald’s Delivery Customer Support

If you have a concern regarding a McDonald’s delivery which you place through Uber Eats, Grub Hub or Door Dash, here are the numbers to call:

  • Uber Eats 1-866-987-3744
  • Grubhub 1-877-866-4482
  • DoorDash 1-833-510-0332
McDonald's customer support number

McDonald’s Customer Service Outside the U.S.

For outside the United States, you may get in touch with McDonald’s customer service using the following channels:

McDonald’s Canada

You may contact McDonald’s in Canada through:

Phone: 1-888-424-4622

Website: Click here.

McDonald’s Costa Rica

You may contact McDonald’s in Costa Rica here.

McDonald’s Dominican Republic

McDonald’s customer service in the Dominican Republic can be contacted through this page.

McDonald’s El Salvador

The customer support for McDonald’s in El Salvador can be contacted here.

McDonald’s Honduras

You can contact McDonald’s customer service in Honduras via email at: servicio.cliente@mcd.com.hn

McDonald’s Mexico

To contact the customer service for McDonald’s in Mexico, simply fill out this online form.

McDonald’s Nicaragua

You may contact the customer service for McDonald’s Nicaragua through the following options:

Website: Click here.

WhatsApp: +505 2223 1770

App: Click here.

Phone: 1800-1770

McDonald’s Panama

You can contact McDonald’s customer service in Panama here.

McDonald’s Puerto Rico

You can contact McDonald’s customer service in Puerto Rico here.

McDonald’s Sint Maarten

You can contact McDonald’s customer service in Sint Maarten here.

Category: Customer Experience